Design and implement a scalable and reliable enterprise architecture framework, resulting in improved system performance and reduced downtime
Lead a cross-functional team of developers, analysts, and other technical resources across teams
Collaborate with key stakeholders to assess current infrastructure and identify opportunities for optimization and reduction in IT infrastructure costs and improved system resilience
Assist with Audit deliverables for Network Toolset
Work with vendors to enhance their respective tools to meet new customer/security requirements
Develop integrations for the various Network Tools
Assist with developing a technology strategy that aligns with the organization's business objectives
Identify gaps in current systems and processes and recommend appropriate solutions
Develop and implement enterprise architecture standards and governance models
Evaluate and recommend new technologies and solutions
Collaborate with team members to create new architecture designs
Analyze existing systems and processes for improvement opportunities
Monitor industry trends and technologies to identify potential opportunities
Develop detailed documentation including process flows, use cases, and technical designs
Manage and coordinate multiple projects simultaneously
Ensure compliance with security and governance standards
Required Qualifications:
10+ years of experience with IBM Netcool Operations Insight (NOI) and Watson AIOps platforms
Functional knowledge of the RedHat OpenShift platform
Experience in designing NOI and AIOps solutions for multi-regional architectures
Expertise in probe design to handle high volumes of events
Proficiency in performance tuning of NOI components
Detailed understanding of NOI and AIOps component workflows
Experience in designing and configuring network discovery in multi-regional architectures using IBM Network Manager
Experience in designing and developing various third-party integrations using IBM Netcool Impact (REST API, web services, various databases)
Expertise in designing and architecting SevOne Network performance management
Solid knowledge of system and networking concepts
Desired Qualifications:
Bachelor's degree in engineering, computer science, related field and or technical training
Leadership: Self-starter, self-directed and shows initiative
Focused on execution, delivery, and commitment to dates
Demonstrates ownership: Is accountable and can hold others accountable (professionally)
Strong written and verbal communications skills. Ability to communicate and influence upward as well as laterally
Accessibility and focus
Organized and detail oriented; must have a strong technical acumen
Ability to partner with others for the good of the initiative
Experience in various Fault Monitoring tooling vendors including but not limited to IBM, SevONE, MicroFocus, SPLUNK, as well as equipment manufacturers such as Cisco, Aruba, Cloudgenix, Fortinet