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Philips Field Service Engineer - Cathlab 
India, Maharashtra, Mumbai 
154870183

30.03.2025
Field Service Engineer - Cathlab

Delivery:

  • The FSE would ensure full compliance of Service Delivery Processes and deliver services both effectively and efficiently
  • The FSE would
    conduct site surveys
    before taking over the Life Cycle Management of an installed machine
  • The FSE would also
    provide Demonstration Support
    for the system in the region
  • The position of a FSE would entail
    Commissioning
    and
    Handing-over
    of the respective systems projects
  • FSE would
    participate in Corrective Maintenance
    and would also maintain and complete the PM Schedules within the stipulated time frame
  • The FSE would
    implement FCO

Selling :

  • As a FSE, Person would
    actively participate
    and
    support
    in CS Sales Promotion and achievement of overall CS Team Sales Targets
  • FSE would coordinate the process of Spare parts Sales with the Customer
  • Identifying opportunities for
    System Upgrades
    and promoting the same to the Customer would also fall within the jobs purview
  • The FSE would
    provide Competition Information
    about the latest developments and the prevailing market condition to enable the organization to be competitive.

Service Administration

  • The FSE would report all necessary information both technical and administration [Call Completion Call Reporting, PM, FCO, Installations] as per the norms
  • The FSE would be responsible for proper handling of parts/ Test & Measuring Instruments to ensure return of all parts with proper documents
  • The responsibility of collecting Customer Overdue Outstanding would lie with the FSE.
  • FSE would also be responsible for
    timely escalation
    of certain issues to the concerned FSE and work as a team to provide appropriate.


To succeed in this role, you’ll need a customer-first attitude and the following

  • 3+ years of experience into MRI modality.
  • Experience in Service, Maintenance and installation

Onsite roles require full-time presence in the company’s facilities.