EY SaT Support - Business Operations Associate Multiple Locations 

United States, Texas, Dallas 

154792453

Your key responsibilities

The Business Operations Associate (OA) is an entry level position that plays a vital role in driving the success of our client engagements by providing critical administrative project support to our client-serving teams to help them deliver outstanding results to our clients. The primary focus of the OA is to collaborate with our senior professionals and support them and their engagements on all matters related to engagement administration. As an OA you will become an expert in the engagement lifecycle within a leading client-focused professional services firm.

Skills and attributes for success

• Provide support with engagement-level administration including client acceptance, Mercury (ERP) & CRM maintenance, conflict checks, engagement economics, billing & invoicing, and other engagement-related activities
• Develop and facilitate negotiation of legal documentation on key engagement-related documents, (e.g., engagement agreement, statement of work, non-disclosure agreement, non-reliance letter, etc.)
• Ensure agreements, engagement proposals, and other engagement-related documents are executed and completed with a high degree of accuracy and timeliness
• Provide proposal and credential support through research and knowledge management
• Ensure all SaT Quality excellence standards and compliance requirements are adhered to
• Facilitate pipeline management and reporting at both a Partner and sector level
• Work with your Ops colleagues and practice partners on strategic efforts such as new automations and improvements to enhance and streamline our engagement administration processes
• Liaise and collaborate with the offshore Engagement Management Services team
• Provide support with staffing and resource allocation and other related staffing activities

To qualify for the role you must have

• Bachelor's degree preferred with a preference towards a business concentration
• Preferably one to five years of work experience – experience working with senior professionals preferred
• Experience with standard business tools such as MS Office, Excel, PowerPoint, SharePoint and CRM systems
• Willingness to travel to meet client obligations

Ideally, you'll also have

• Detail-oriented with strong planning skills and consistent follow-through
• Strong oral and written communication skills and ability to interact with all levels of an organization
• Ability to adapt quickly to changing priorities and manage time, multiple tasks, and deadlines effectively
• A strong team player with the ability to adapt to changing requirements or deadlines in support of our clients' goals
• Experience with standard business tools such as MS Office, Excel, PowerPoint, SharePoint and CRM systems
• A self-starter who possesses the intellectual curiosity to be a problem solver
• A good collaborator who also can work independently when needed
• An analytical, data-driven mindset
• Follows clear guidelines, procedures and instructions requiring minimal judgement. Seeks direction from more senior members to solve problems.
• Ability to apply basic technical and business skills required to execute standardized processes and procedures.

What we look for

We are looking for candidates who have a strong aptitude for quantitative and qualitative analysis and the ability to link business strategy to performance. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients' goals.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.