JPMorgan Executive Administrative Assistant 

United States, Massachusetts, Boston 

154004471

Join our dynamic, high-paced organization as an Administrative Assistant, where you will have the opportunity to demonstrate your attention to detail, quality focus, and high energy. In this role, you will interact with executive level internal clients across various lines of businesses, representing the manager/group with professional courtesy and acumen. This is a chance to deliver flawless work output in a team environment that values structure and flexibility.

As an Executive Administrative Assistant in Commercial Banking, you will manage busy calendars, travel, plan and assist with local events and projects for the business and may support various activities such as managing tactical office needs, client tickets, compliance requirements or business travel tax. You will tap into your thought leadership to manage priorities, ensure efficient use of executives’ time, and collaborate closely with colleagues to ensure robust on-site support and backup coverage. You will also work with key stakeholders in the business, partner with various teams (Office Management, etc.) to complete projects.

Job Responsibilities:

• Manage complex calendars for leaders in a fast paced and dynamic environment, arrange travel plans, adjust and prioritize last-minute changes including logistics such as conference rooms, events, and catering, etc.
• Support local event planning and execute as needed and/or support local employee engagement activities such as team recognition, events, etc.
• Provide site support for local office requirements including phone coverage, assistance with new hire integration, facilities maintenance, supplies, floor access, presence at local events, greeting clients and guests and escorting them throughout the location, food orders/set up and takedown of conference rooms, ensuring superior client service at all times
• Provide general team support such as time keeping, training tracking, and assist in ad hoc projects as needed
• Maintain confidential data, enforce internal controls, and comply with policies and procedures
• Support Catalyst or other Line of Business reporting activity within scope for role and simple reporting for the business such as pulling canned reports and scorecards

Required qualifications, capabilities and skills:

• 3+ years of administrative support experience with background in a client facing sales and financial services environment
• Strong organizational skills and ability to work independently in a demanding, changing and fast paced environment
• Effective travel planning skills and knowledge
• Self-motivated, personal leadership, ability to be discrete, highly collaborative and team oriented
• Effective interpersonal skills and excellent communication - confident, organized, and clear
• Fluent in Microsoft Office, PitchPro and Adapts easily to process changes and learns new technologies
• Project and event management experience
• Service oriented and able to greet clients, distribute packages, restock pantry items, and other floor duties as required.
• Strong knowledge of invoice payment processing and/or Sponsorship and Donation processes
• Commitment to customer service and ability to work in team-oriented environment tied to solid judgment, decision making and problem-solving skills
• Collaborate effectively with colleagues and team members, assisting with projects and tasks as needed