Amazon Sr Tech Product Mgr - DRIVE On-Road Incident Management ORIM 

United States, Tennessee, Nashville 

152812583

Key job responsibilities
• Lead the evolution of DRIVE into a comprehensive source for on-road incident data and analytics, supporting critical decision-making processes across the organization.
• Develop and execute the product roadmap for DRIVE, ensuring it becomes the central merge point for all incident management data and processes.
• Collaborate with Product, Engineering, and analytics teams in the development and implementation of Amazon Delivery's Transportation Incident Management Analytics Platform.
• Drive the adoption of standardized incident management practices across multiple teams and organizations, focusing on data consistency and quality throughout the incident lifecycle.
• Design and implement solutions that address defects in the end-to-end incident lifecycle, particularly at the points where multiple teams and organizations intersect.
• Regularly communicate product updates, strategic vision, and performance metrics to stakeholders, ensuring alignment and transparency.
• Lead and inspire cross-functional teams in the creation and delivery of data products, fostering collaboration, innovation, and a commitment to excellence.
• Prioritize features and enhancements based on customer feedback, market needs, and business goals.
• Identify and mitigate risks and dependencies that may impact the successful delivery of data products and solutions.
• Develop trusting relationships with partners and customers, understanding their business needs and technical challenges.A day in the life
As a Sr. Technical Product Manager for DRIVE, your day is dynamic and varied. You might start by analyzing user feedback and usage metrics, then lead a product review meeting to present new feature proposals. You'll collaborate closely with data engineers to refine algorithms and work with business analysts to define KPIs. Engaging with end-users to understand their needs, you'll also dive deep into incident data to investigate discrepancies. You'll coordinate with other product managers to ensure seamless system integration and prepare presentations for leadership on DRIVE's impact. Throughout the day, you'll balance strategic thinking with hands-on problem-solving, always focused on improving incident management and safety across Amazon's logistics network.

- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools