Uber Safety Operations Manager APAC 

United States, West Virginia 

152484201

• Take ownership of key Safety initiatives and projects in Japan / APAC to ensure that Uber is the platform of choice for safety.
• Manage the Japan Road Safety, Screening and Deactivations program for all platform users and support the Head of Safety in reporting and planning efforts
• Partner with Japan and APAC Safety PMs and Safety Product to launch solutions for all users in the Japan region.
• Manage, monitor, and analyze safety-related incidents and trends, investigating suspicious activity and behavior, identifying risks to Uber and its users, and proposing operational and product solutions
• Operationalise processes for early identification of trends and/or blocking issues in safety incidents.
• Set and develop best practice standards in the Japan region, and ensure their maintenance and continuous improvement.
• Recommend improvements to safety programs scoping, building, testing, and deployment across the Japan and APAC region.
• Build productive and successful relationships with Japan operations and cross-functional teams to push forward our Safety agenda
• Understand the business objectives and plans and advise on potential safety implications.
• Translate the impact of safety programs into business operations outputs and advocate for safety interventions and awareness in the region.
• Participate in Ops and Safety governance and other special projects/assignments as necessary.

What You Will Need

• 5+ years experience in a high-growth technology company or a multinational company with an established safety culture.
• Fluency in data driven analysis. Data-driven decision-making mentality and sound business judgment through strong analytical thinking and experimentation.
• Native level Japanese and business level English language. Strong verbal and written communication skills to liaise with local and global stakeholders are essential.
• The successful candidate is also one who has a record of accomplishment delivering success in high-performing business organizations, and one who has program management experience.
• Deep subject matter knowledge and practical expertise in a safety / risk management discipline will be an added advantage.
• Comfortable influencing discussions at the highest levels and a demonstrated ability to find common ground and align stakeholders with conflicting priorities
• A demonstrated ability to thrive under pressure in an unstructured, fast-paced environment
• Ability to tell clear, compelling stories out of complex issues and analysis
• Experience in strategy and planning, governance and reporting, setting metics
• Ability to take initiative and ownership in a constantly changing work environment.
• Strong background of being a respected operational problem solver.
• Demonstrated experience interpreting and presenting data to various audiences; ability to translate quantitative findings into action plans to influence senior leadership
• Ability to design processes and frameworks without a prescribed template
• Stakeholder management capabilities and interest in developing them further.
• Experience managing projects with cross-functional local and global stakeholders.
• An inclusive leader with a consistent track record of encouraging and mentoring their team and working cross functionally
• SQL knowledge is a plus, but not required.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .