Bank Of America Transaction Management Operations Analyst 

United States, New Jersey 

151260308

This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.

Responsibilities:

Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service

Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions

Required Skills:

1+ years of work experience

Solid time management and organizational skills

Strong verbal and written communication skills

Excellent problem-solving and decision-making skills

Basic PC and math skills

Desired Skills:

Bachelor’s degree or 3+ years of experience in Financial Services

Attention to Detail

Oral Communications

Problem Solving

Account Management

Analytical Thinking

Written Communications

Result Orientation

1st shift (United States of America)