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Bank Of America Product Strategy Analyst III - Global Payments 
United States, Georgia, Atlanta 
150525203

25.03.2025

Responsibilities:

  • Solutions Engineer: Lead and drive technical architecture decisions, statements of work, and project definition for POS and/or ISV integrations into Bank of America

  • Communication: Develop, coordinate and own broad range of group wide communications to management, business partners, and vendors.

  • Collaborating with external partners to develop and certify POS and ISV solutions.

  • Liaison between POS/ISV partners, technology, operations, product, and sales.

  • Document technical architectures, statements of work, and project scope for integrations.

  • Detailed working knowledge of transaction flows (authorization, settlement, chargebacks, disputes, etc.) per vertical i.e., Restaurant, Retail, Lodging, Healthcare, etc. and relationship with card brand rules.

  • Understand impacts of future Card Brand Networks rule changes.

  • Establish and manage cut-off schedules for funding based on LOB requirements.

  • Identify and provide internal, ISV, and client reporting needs.

  • Crafting detailed solution architectures aligning with client objectives and technological capabilities.

  • Evaluating and integrating complex system components to develop cohesive and efficient technological solutions.

Required Qualifications:

  • Experience in Merchant Acquiring or payment processing.

  • Experience working with Card Issuing and Acquiring organizations.

  • Experience with software development, system architecture, and design.

  • Understanding of payments processing development lifecycle.

  • Understanding of point-to-point encryption (PCI validated and non-validated), tokenization (sharing, zoning etc.), alternative payment methods, and mobile wallets.

  • Understanding of Integrated, Semi-Integrated, and Cloud-based POS models.

  • Knowledge of network architecture0020

  • Experience writing and negotiating statements of work.

  • A high-level understanding of product certification test tools and integration processes.

  • Experience communicating detailed POS and ISV terminal configuration requirements in line with integration goals.

  • Experience analyzing and solving complex business and technical problems.

  • A firm understanding of Project Management methodologies.

  • Ability to work across multiple initiatives and lines of business simultaneously.

  • Ability to manage multiple priorities and strategies in parallel.

  • Possess strong oral and written communication skills.

  • Ability to communicate across multiple levels of an organization, both internally and externally.

  • Healthcare experience is a plus.

Desired Qualifications:

  • Initiative-taker: ability to work independently.

  • Experience working with payment gateways and processors.

  • Experience integrating and configuring ISVs into a gateway.

  • Experience documenting and capturing requirements.

  • Experience with project management tools and Agile methodologies to manage the development process efficiently.

  • Knowledge of languages like Java, Python, or C# to develop and customize software solutions.

  • Familiarity with gateway payment services i.e. tokenization, fraud manager, reporting, etc.

  • Minimum of 5 years' of Merchant Services experience.

  • Professional work experience in analyzing computer hardware and software.

Bachelor’s degree in computer science, engineering, or related field, or equivalent job experience.

Skills:

  • Oral and written communication skills

  • Strong analytical

  • Critical thinking skills

1st shift (United States of America)