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Microsoft Critical Environment 24/7 Shift Technician 
Denmark, Capital Region of Denmark, Copenhagen 
149355651

09.07.2024

Required Qualifications:

  • High School Diploma, GED, or equivalent AND mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
  • OR equivalent experience.
  • Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
  • This role requires you to be on-site, and the location has limited public transport. Your own form of transport is advised.

While not required, we also look for the following
:

  • High School Diploma, GED, or equivalent AND mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
  • OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
  • OR equivalent experience.
  • Proficient in written and oral English communication to support regional and global teams.
Responsibilities
  • 24/7 Monitoring and Control of critical systems, equipment, or facilities to ensure smooth operation.
  • Inspect and supervise critical environment-related facility equipment, building, and grounds regularly for unsafe or abnormal conditions and escalate per applicable policies and standards.
  • Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
  • Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs, without supervision.
  • Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents.
  • Be part of a 24/7 365 shift rotation team
  • Understands, follows, and ensures safety and security requirements (e.g., job hazard assessments [JHAs], environmental health and safety (EH&S), toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable within Microsoft requirements.
  • Embody our