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Microsoft Senior Hardware Engineer 
Taiwan, New Taipei, New Taipei 
148512298

30.07.2024
Qualifications

Required Qualifications:

  • Bachelor of Science degree or equivalent in a relevant field of study required, Masters degree or equivalent desired
  • 5 + years of experience with server-level and rack-level server designs
  • Experience with remote debugging of server and storage systems.
  • 3 + year hands on server and networking debug of system-level systemic issues.
  • Knowledgeable in data analysis tools.
  • In depth experience with Server Architecture, CPU, Memory and PCIE/peripheral devices.
  • Passion for server-related problem solving in a high-volume data center environment.
  • Track record of successful collaboration with datacenter networking and engineering staff.
  • Individual effectiveness skills such as discipline, time management, decision making, planning and organizing work, summarizing results through technical reports

Preferred Qualifications:

  • Experience with Azure DevOps, MS Office are highly desired.
  • Experience in Scripting (Pearl/Powershell/Python etc.)
  • SW Development skills (Repository Manifest / Code Review / WPF C# / MFC)
  • Experience working in a team-oriented engineering environment.
  • Demonstrated ability to plan work, and work to a plan across multiple organizations, adapting as necessary in a rapidly-evolving environment.
  • Demonstrated ability to effectively and persuasively communicate issue status, implications, and progress to audiences of varying technical and business levels.
Responsibilities
  • Triage and drive to analysis of potential faulting systems through resolution. Remotely or on site at datacenter facility if required.
  • Ability to debug to component level on cloud server hardware.
  • Work with Microsoft internal teams to support diagnostic and deployment tools development and ongoing system improvement.
  • Focus on continuous improvement to optimize processes, procedures, and execution.
  • Interface and interact with servers and infrastructure through the management network to root cause server fleet issues to minimize server downtime.
  • The HW Triage team provides 24 x7 coverage on a Rota basis out of 3 global locations.