Intuit Creative Lead Art & Design — Spring In-House Agency TurboTax 

United States, California, Oakland 

147000812

TurboTax, the leader in tax preparation services, is on a mission to deliver a new era of people-centered tax experiences that inspire confidence in everyone. Our in-house agency, Spring,

brings that mission to life through innovative campaigns and initiatives that position TurboTax at the forefront of the industry.

We root ourselves in service, lead with transparency, and innovate with purpose in our dedication to fueling financial progress.

As an ACD-level Art & Design lead at Spring, you’ll help define and elevate the visual direction of the TurboTax brand across a wide range of touchpoints—from national campaigns to product ecosystems to emerging digital platforms. Your expertise will drive brand storytelling, visual systems, and design-led marketing experiences that cut through culture and resonate with diverse audiences.

• Set the creative vision across brand campaigns, marketing experiences, and design systems—bringing a strong point of view and clear direction to cross-functional teams.
• Own concept development, collaborating with writers, strategists, product partners, and marketers to deliver smart, audience-driven, and culturally relevant creative work.
• Mentor and inspire a team of designers and art directors, championing taste, craft, and experimentation while supporting growth and development.
• Drive consistency and innovation across the TurboTax brand identity—balancing fidelity to brand systems with the need to evolve and push boundaries.
• Present and advocate for creative work at the highest levels, effectively building trust and alignment with internal stakeholders and senior leadership.
• Lead multiple workstreams, navigating ambiguity and shifting priorities with a steady hand, and ensuring exceptional execution under tight timelines.
• Stay connected to culture, trends, and design inspiration—bringing fresh thinking to the table and identifying collaborators, vendors, and creative opportunities that keep the brand ahead of the curve.

• A world-class portfolio that showcases high-end conceptual thinking, impeccable design craft, and a clear role in leading visual storytelling across brand campaigns, platforms, and experiences.
• 8+ years of visual design experience, including brand, campaign, or product work—whether in-house, at an agency, or studio setting.
• Proven leadership in developing and delivering holistic creative—from brand systems and identity evolution to large-scale, integrated marketing campaigns.
• Mastery of core design principles—typography, layout, visual hierarchy—with the ability to flex design across digital, social, experiential, and emerging formats.
• Strong strategic instincts, with the ability to turn briefs, business goals, and customer insights into ideas that are both creatively inspiring and commercially effective.
• A sharp, collaborative communicator who can present work persuasively and build alignment across teams and senior stakeholders.
• A mentorship mindset, with a desire to grow designers, build team culture, and raise the bar on the craft of the entire team.
• Fluent in industry-standard design and prototyping tools (Figma, Adobe Creative Suite, etc.), and open to exploring new platforms and workflows as design continues to evolve.
• Curiosity for emerging technology and design trends, with a strong interest in evolving how brand design lives in a tech-forward, AI-driven world.