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BMC Senior Platform Systems Administrator 
India, Maharashtra 
146371816

18.07.2024
Description and Requirements

CareerArc Code

Candidate must possess a specific set of skills and competencies. This skill requirements document outlines the key skills needed for working with BMC Helix Automation Console and TrueSight Automation for Servers. BMC Helix Automation Console and TrueSight Automation for Servers are powerful tools designed to automate IT processes, streamline operations, and improve efficiency within an organization's IT infrastructure..

Soft Skills:

  • Analytical Thinking:Ability to analyze complex IT environments, identify automation opportunities, and design efficient workflows to address business requirements.
  • Problem-Solving:Aptitude for identifying root causes of automation failures or performance issues and implementing effective solutions to mitigate them.
  • Communication Skills:Clear and effective communication skills to collaborate with stakeholders, convey technical concepts, and document automation processes.
  • Adaptability:Flexibility to adapt to evolving IT environments, technology changes, and organizational priorities.
  • Attention to Detail:Diligence in ensuring accuracy and precision in automation configurations, scripts, and documentation.


Training and Certification:

  • Completion of BMC training courses specific to BMC Helix Automation Console and TrueSight Automation for Servers to acquire foundational knowledge and skills.
  • Certifications:

Experience Requirements:

  • Previous Experience:Previous experience working with automation tools, IT management platforms, or related technologies is highly beneficial.
  • Project Experience:

Continuous Learning:

  • Stay Updated:

Engagement in continuous learning activities, such as attending webinars, participating in user groups, and pursuing further education opportunities to enhance skills and knowledge.

Technical Skills:

  • Proficiency in IT Operations: Understanding of IT operations concepts, including infrastructure components, server management, networking, and security.
  • Knowledge of IT Automation: Familiarity with automation principles, scripting languages (e.g., PowerShell, Python), and automation frameworks (e.g., Ansible, Puppet) , Infrastructure as a Code
  • BMC Helix Automation Console: Implement and drive the relationships with Product Management and R&D to improve the useability of the BMC Helix Automation Console interface for managing automation policies, workflows, and resources.
  • TrueSight Automation for Servers: Experience in deploying and configuring TrueSight Automation for Servers to automate server provisioning, configuration management, and compliance tasks.
  • Integration Skills: Proficiency in integration with information security products to ingest, analyze and remediate vulnerabilities and risks, ability to grasp the concepts on how to integrate with BMC Helix Automation Console and TrueSight Automation for Servers with other IT systems and tools, such as IT service management (ITSM) platforms, discovery and monitoring solutions. Familiarity and/or ability to learn and support APIs.
  • Troubleshooting and Debugging: Proficiency in diagnosing and resolving issues related to automation workflows, scripts, and system configurations. Experience with Windows and UNIX/Linux

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