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Facebook Product Operations Manager United States, California, Sunnyvale 145741981
24.04.2025
You will be in charge of investigating and communicating the quality of Meta’s products to engineering, product, design, and other cross-functional partners as reported by internal and external stakeholders. You will own the processes for collecting, generating, and triaging reported quality issues. Additionally, you will partner with product and engineering teams to implement cross-organization/ cross-company process and tooling improvements focused on driving developer efficiency, resolution of issues, and improved product quality.
Product Operations Manager Responsibilities
- Become an expert in the health and quality of Meta's products, including Reality Labs and Family of Apps.
- Collect, analyze, and leverage data from various sources to identify trends, patterns, and insights that can inform business decisions.
- Leverage AI and automation models, prompts, and insights to optimize workflow efficiency and improve quality of our output, insights, and deliverables
- Create reports, dashboards, and visualizations to effectively communicate findings to stakeholders and influence decision-making.
- Define and lead program execution strategy for multiple areas of products and the platform, including kickstarting 0 to 1 efforts, accelerating execution, and improving quality/outcomes for product objectives via programmatic solutions.
- Work with other Product, Engineering, and Product Operations leaders to implement product, process, and tool improvements.
- Design end-to-end operational Performance, Reliability, and Efficiency (PRE) programs, developing processes, anticipating issues, and implementing mitigation strategies as needed.
- Manage day-to-day operations of team programs, driving investigation and resolution of app health regressions and high-priority user-facing issues.
- Mentor team members, providing continual support to unblock and enable them to complete their respective projects.
Minimum Qualifications
- Currently has, or is in the process of obtaining a Bachelor's degree in a directly related field, or equivalent practical experience. Degree must be completed prior to joining Meta.
- 4+ years of related strategy, operations, consulting, or data analyst experience.
- Experience in pivoting quickly and adapting to business needs while communicating and informing a team of shifting priorities.
- Analytical experience using data to tell a story and influence product direction using intermediate to advanced SQL.
- Communication skills in interacting with and influencing multiple cross-functional stakeholders and management.
- Proactive problem solver with experience breaking down ambiguous issues into component parts to develop solutions.
Preferred Qualifications
- Experience working with global/remote teams.
- Moderate leadership and personnel management experience.
About Meta
$95,000/year to $143,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about at Meta.
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