BMC Senior Technology Solutions Specialist 

India, Maharashtra 

143020384

Manage production environments to ensure systems are running efficiently, effectively, accurately, and securely. Providing communication and escalation to stakeholders on critical incidents or problems.

Oversees and enforces information technology policies on security of applications, application infrastructure, and enterprise information.

Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity.

Understand how to apply technology to improve the operational effectiveness or efficiency of specific IT functions or applications.

Ensure high availability for all applications, reduce/eliminate system outages and outage windows, automate to reduce MTTR, determines root cause of issues and prevent it from happening again.

Understand enterprise scale, integrated applications from a process and business perspective.

Understands and can articulate how BMC solutions align to the internal needs.

Receives positive Customer feedback from BMC leadership, teams, and peers.

Communicates and orchestrates actions effectively for project success (e.g., proactively mitigates risks before issues impact the project).

Escalates appropriately for issues impacting internal opportunities, project delivery or Customer satisfaction, following process and policy.

Continuously improves own skills and proactively seeks new learning and engagement opportunities.

Ability to work with ambiguity and visualize solutions for emerging concepts.

Fulfils all Ethics and Compliance training/testing requirements to always protect BMC interests and assets.