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Amazon Workspace Experience PM Kuiper Workplace Operations KWO 
United States, Washington, Kirkland 
142384694

Today
Description

In addition to maintaining daily operations, this role will partner with stakeholders across facilities, security, food services, and space management to address issues, support employee engagement, and provide timely communications. Success in this position requires a balance of attention to detail, strong communication skills, and the ability to connect operational consistency with a positive workplace culture.
Key job responsibilities
- Own end-to-end analysis and study quantitative and qualitative data from multiple sources to identify trends that can highlight important aspects- Work with action owners to ensure timely closure of all identified issues and partner with relevant stakeholders to drive engagement initiatives
- Support leadership in managing conflicts and conduct end-to-end workplace solutions
- Travel up to 10% of the time may be required to support site operations and engagement activities.Export Control Requirement:
A day in the life
As a Workspace Experience Coordinator, you’ll keep workplace operations running smoothly while shaping a positive employee experience. You’ll oversee parking compliance, review violation and exception tickets, monitor food and café readiness, and ensure shuttle and site updates are communicated clearly.Your day will include tracking data and metrics, sending communications, and escalating issues when needed, while also walking the site to check for cleanliness, food availability, and overall employee engagement. By partnering with on-site teams and stakeholders, you’ll create consistency, accountability, and a welcoming environment for all employees.

Basic Qualifications

- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- 3+ years of program or project management experience
- 2+ years of operations, facilities, process improvement, or site coordination experience
- Experience managing day-to-day logistics or compliance processes in a technical environment
- Strong organizational skills with attention to detail
- Ability to communicate clearly with cross-functional stakeholders and follow through on tasks independently


Preferred Qualifications

- Associate’s or Bachelor's degree in Operations, Engineering, or related field
- Prior experience working in manufacturing, warehouse or lab environments
- Experience coordinating with Facilities, EHS, or IT teams
- Familiarity with intake/request tracking tools, shared dashboards, or audit checklists
- Comfortable working in a fast-paced environment with multiple concurrent requests