Bank Of America Global Funding Cash Management - Lead 

United States, North Carolina, Charlotte 

142024175

Job Description:

Job Description:

• This job is responsible forhelping operations’ management understand trending, emerging risks, and adherence to deadlines associated with resolving previously identified risks.
• Key responsibilities include identifying, analyzing, and resolving complex problems, ensuring adherence to operations procedures, providing guidance to employees, handling exception requests, and referring more complex problems to a senior manager.
• Job expectations include having an understanding of foundational operations and familiarity in a specific product line.
• This role acts as a leader across multiple functions within the business and will be responsible for helping with the daily management of processes by developing metrics, process health checks, and target operating model.
• This role will interact across the globe to help drive consistency in the measurement of our processes.

Responsibilities:

• Helps resolve day-to-day problems and executes deliverables within the business unitan eye towards driving standardization and efficiency
• Evaluates efficiencies and identifies areas of improvement and growth to the overall process and implements process improvement opportunities
• Helps documentinternal, operational, and financial controls and works within risk appetite of the business unit

Required Skills:

• Experience with metrics, data collection, data mining, presentation tools, automation, and process design.
• Excellent communications skills and ability to present to an audience
• Ability to work under pressure in a team environment
• Experience managing or supervising a diverse work force with the intent of leveraging diverse experiences
• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate
• Knowledge of Operational Risk, Process Improvement and Funding∙

Additional Skills:

• A keen sense of urgency
• A desire to learn upstream and downstream impacts to the process
• Able to prioritize under stressful situations
• Experience with banking products and processes
• Financial services background
• Ability to work under pressure in a team environment∙
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
• Presentable, confident and client focused.

1st shift (United States of America)