IBM DGM-EDM 

India, Karnataka, Bengaluru 

141630717

• Transaction Processing: Oversee the end-to-end processing of EDM/Core HR transactions, including but not limited to employee onboarding, offboarding, transfers, promotions, salary changes, and data updates.
• Data Integrity: Ensure the accuracy, completeness, and consistency of employee data in the HRIS (Human Resources Information System) and other relevant systems, conducting regular audits and validations to identify and resolve discrepancies.
• Compliance: Ensure compliance with relevant laws, regulations, and internal policies governing data privacy, confidentiality, and data security, maintaining up-to-date knowledge of compliance requirements and best practices.
• Process Improvement: Identify opportunities to streamline and standardize transaction processing workflows, enhance efficiency, and reduce manual interventions through automation, system enhancements, and process optimization.
• Quality Assurance: Conduct quality checks and reviews of transactional data, reports, and outputs to ensure accuracy, consistency, and adherence to established standards and guidelines.
• Issue Resolution: Investigate and resolve escalated transactional issues, discrepancies, and inquiries from stakeholders, providing timely and effective resolution and communication.
• Training and Knowledge Sharing: Provide training, guidance, and support to HR staff, managers, and other stakeholders on transaction processing procedures, system functionalities, and best practices, fostering a culture of continuous learning and development.
• Vendor Management: Collaborate with external service providers, vendors, and partners involved in transaction processing activities, ensuring service level agreements are met, and issues are addressed promptly and effectively.
• Reporting and Analysis: Prepare and distribute regular and ad-hoc reports, metrics, and analyses related to transaction processing activities, providing insights, trends, and recommendations to support decision-making and process improvement initiatives

Required Technical and Professional Expertise

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or related field.
• Overall 10-12 years of experience in HR processes with minimum 5-7 years of experience in HR transaction processing, with a focus on employee data management (EDM) and Core HR processes
• In-depth knowledge of HRIS systems, EDM tools, and Core HR processes, with hands-on experience using relevant software and technologies.
• Strong understanding of HR policies, procedures, regulations, and compliance requirements related to transaction processing activities.
• Excellent analytical and problem-solving skills, with the ability to identify, analyze, and resolve transactional issues and discrepancies.
• Effective communication and interpersonal skills, with the ability to collaborate and communicate effectively with stakeholders at all levels of the organization.
• Strong attention to detail, organizational skills, and ability to manage multiple priorities and deadlines in a fast-paced environment.
• Excellent written and verbal communication skills
• Good organizational skills including attention to detail and multitasking skills
• Hands-on exp of Microsoft Office

Preferred Technical and Professional Expertise

• Professional certification in HRIS or HR transaction processing.
• Experience with ERP systems such as SAP, Oracle, Workday, or similar platforms.
• Experience with process mapping, process documentation, and process improvement methodologies such as Lean or Six Sigma.
• Experience with data analytics, reporting tools, and dashboards for HR transaction processing metrics and analysis.