Airbnb Consumer Communications Manager & SEE 

Italy, Lombardy, Milan 

140941179

• Support the execution of global and local communications strategies to highlight Airbnb’s value to guests, Hosts, and Italian communities.
• Develop and localize press materials (press releases, story pitches, Q&As, talking points, etc.).
• Identify timely media opportunities and help manage day-to-day press office operations.
• Work with journalists, influencers, and cultural voices to tell Airbnb stories that resonate with Italian audiences.
• Coordinate with agency partners to deliver projects on time and with impact, ensuring consistent reporting and tracking.
• Liaise with our community of hosts and guests to identify storytelling opportunities.
• Collaborate cross-functionally with marketing, public policy, and other stakeholders to ensure message alignment and campaign integration.
• Prepare briefings and talking points for internal stakeholders, media interviews, and public speaking engagements.
• Provide media counsel and guidance to team members and internal partners.

• 5+ years of experience in communications, either in a PR agency or in-house team. Experience in lifestyle, tech, consumer, or travel brands is a plus.
• Bachelor’s Degree.
• Native-level Italian speaker and fluent in English, with excellent written and verbal communication skills.
• Strong media relations skills and existing relationships with key media contacts in Italy.
• Proven ability to create and deliver proactive, creative campaigns that drive earned media coverage.
• Comfortable working with data, insights, trends, and community stories to shape narratives.
• A solid understanding of Italy’s media, cultural, and social landscape.
• A collaborative team player who thrives in fast-paced, matrixed environments.
• Strong attention to detail and ability to manage multiple projects and deadlines.
• Passion for Airbnb’s mission and values.

Offices: Milan, Italy