Honeywell Lead Cust Exp Specialist 

Mexico, San Luis Potosí 

140777032

Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.

Key Responsibilities

Processing Returns

Deliver Forecast Reports

Administrative Support

Order Processing

YOU MUST HAVE

High School Diploma, or equivalent. Some experience in the field.

Experience with Excel

Advanced English level

WE VALUE

Experience with SAP or Oracle

Good communication skills

Good administration skills

An ability to take initiative and work with limited direction

• JOB ID: HRD255203
• Category: Customer Experience
• Location: Av. Salvador Nava Martinez 3125,San Luis Potosi,SAN LUIS POTOSI,78260,Mexico
• Nonexempt