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NVIDIA Networking division is a leading supplier of innovative end-to-end InfiniBand and Ethernet connectivity solutions and services for servers and storage. We offer market-leading solutions that include adapter cards, switches, cables, and software to support networking technologies. Our products optimize data center performance and deliver industry-leading bandwidth and scalability. In addition, we serve a wide range of markets including high performance computing, enterprise, data centers, cloud computing, big data, and Web 2.0. We are constantly reinventing ourselves to stay ahead of the market and bring groundbreaking products and services to the industry.
What you’ll be doing:
Provide best in class service level and compliance
Resolve hardware and software issues
Onboard new hires from IT aspect / offboard leaving employees
Laptops and Desktopsinstallation/deployment
Document your efforts, tasks and activities (ticketing system) and assist in the creation and maintaining of all technical documentation
What we need to see:
2+ years of experience in hands-on technical support
Demonstrable ability to resolve users’ problems and issues utilizing appropriate internal and external resources
Experience with Audio Video systems and conference rooms support
High level English (verbal and writing)
Excellent ability for self-learning, responsiveness, and can-do attitude while under stress, Organized and willing to do the above and beyond!
Ways to stand out from the crowd:
Knowledge in Linux and MacOS environments
Practical knowledge in Active Directory and O365 Exchange
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