Cognyte Sales Operations Specialist 

India, Haryana, Gurugram 

139392833

Position Title: Sales Operations Specialist, India

your expertise and well-honed skills and:

• are driven by curiosity,
• thrive on solving the most complex security challenges, and
• want a unique opportunity to grow and contribute!
• in an exciting and rewarding environment

What you'll need:

• 3-6 years of industry experience
• Strong analytical skills and data orientation, attention to detail
• Strong problem-solving skills
• Ability to work with and navigate multiple stakeholders for closures
• Self-starter and driven individual

Key Accountabilities

• Bid/Tender management – Interface with Israel and India functions for bid completion
• Contract Lifecycle management
• Sales Connect management
• AMC renewals coordination with support team and HQ Sales ops
• Sales interface with internal collections team
• First point of contact for end customer routine calls – “sales desk management”
• Sales interface for internal project & support teams- during project delivery and ongoing warranty/AMC
• Government customers communication repository
• Partner interactions, due diligence, administrative correspondences

What you'll do:

• Working closely with multiple internal teams including sales and operations teams.
• Calls and Follow-ups with the clients
• Deliver product demos within the team and to the prospects/clients.
• Ensure superior customer satisfaction before and after project delivery.
• Participate in conversations between the post-sales department and client.
• Design, Develop and support various daily, weekly, monthly reporting.
• Manage month and quarter-end processes ensuring all business is transacted and accurate.
• First point of contact for end customer routine calls – “sales desk management”
• Give suggestions to improve products and share clients feedback with the product development, marketing team, and other analysts.
• Process Gaps Identification - Any changes we can do in our process, to convert the leads better.

Apply now.