As a Control Management Associate, you'll be responsible for ensuring the line of business has a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency, and partnering with the Business to ensure issues are remediated in a timely manner. The team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.
Role Responsibilities:
- In partnership with stakeholders, evaluate and perform an end-to-end analysis of the business’ risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks
- Ensure that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
- Perform ongoing analysis of program related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies
- Develop and maintain process mapping and controls documentation through participation in end-to-end process walkthroughs and deep dives with assigned business units.
- Perform data quality reviews of process, risk and controls information that is documented in the
Control & Operational Risk Evaluation (CORE) system used to record Operational Risk and Control Self-Assessments. - Assist with presentation of controls-related deliverables, in addition to the reporting of outstanding issues and emerging areas of risk to key CCOR stakeholders and executives.
- Provide input on process, risk & control linkages between CCOR and other Lines of Business and Corporate Functions.
Required Qualifications and Experience:
- Bachelor’s degree or equivalent experience required
- Minimum of 8 years experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance preferred; or equivalent subject matter expertise in a relevant business related function/operation
- Familiarity with markets-aligned Compliance programs (e.g., Surveillance, Control Room, or Disclosure of Interest, etc.) would be a particular advantage.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong communication skills and experience with conveying messages to management are strongly preferred, given the seniority of stakeholders involved with these areas.