SAP HR Service Associate 

Romania 

131655921

We seek to hire a P&C Local Services Associate Consultant to support Ireland from our office in Dublin. He/ She will be responsible to provide and resolve employee and manager queries, consult employees on their issues and carry-out operational people administrative tasks across the whole employee life cycle (e.g. on- and offboarding, administering contractual changes, do leave consultations).

Key Responsibilities:

· Manage HR operations throughout the full employee life cycle.

· Provide second-level support for HR inquiries from local employees and managers in line with our Service Level Agreements.

· Oversee onsite onboarding, administrative processes, contractual changes, benefits enrollment, and termination cases.

· Promote standard intake channels for People & Culture interactions and support local HR communications.

· Partner with local and global P&C functions (HR Director, HR Business Partners and HR Practices like e.g. Total Rewards) on issue resolution, Post Merger Integration, and service improvements.

· Collect feedback to identify improvement opportunities and maintain the local Intranet Pages and our internal Knowledge Base.

· Build strong relationships with HR functions, vendors, and governmental institutions to ensure efficient, compliant processes.

WHAT YOU WILL BRING

Education and qualifications / Skills and competencies:

· Experience in HR process administration.

· Strong communication skills in English (written and spoken). Comfortable to speak in smaller public forums and in front of employees.

· Analytical with attention to detail and a quality-driven approach.

· Ability to handle sensitive and confidential information and adapt to continuous change.

· Self-motivated, able to execute initiatives independently.

· Comfortable working in a multinational, multicultural and virtual environment.

· Good proficiency in MS Office (Excel, Word, Outlook, PowerPoint).

· Knowledge of Irish labor law is a plus.

Work experience:

· 1+ years in a similar HR role, preferably in a service environment.

· Strong customer service orientation.

· Experience in multinational/IT environments is a plus.

· SAP HR system knowledge is preferred.

· Experience with virtual teams and project management is a plus.

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