PayPal Principal Agentic AI 

United States, California, San Jose 

131373838

As the Principal, Agentic AI, you will lead the strategy, development, and execution of AI-driven autonomous shopping experiences. You will spearhead initiatives that leverage agentic AI—intelligent digital agents that anticipate, negotiate, and execute commerce transactions on behalf of users. This role requires deep expertise in AI, e-commerce, and digital transformation, as well as strong leadership in cross-functional collaboration.

Key Responsibilities

Strategic Leadership & Innovation

• Define and implement the Agentic Commerce strategy, aligning with company goals.

• Identify and capitalize on emerging AI trends in automated shopping, voice commerce, and personalized digital assistants.

• Partner with executive leadership to integrate AI-driven commerce into the company’s long-term vision.

Product & Technology Development

• Work closely with AI, data science, and engineering teams to build intelligent shopping agents that enhance user experiences.

• Oversee development of predictive, proactive, and personalized AI shopping assistants.

• Drive adoption of LLMs (Large Language Models), machine learning algorithms, and reinforcement learning for optimizing commerce transactions.

• Ensure data privacy, security, and ethical AI considerations are embedded in product development.

Business Growth & Partnerships

• Build and manage partnerships with AI vendors, fintech platforms, and commerce technology providers.

• Drive revenue growth by identifying new business opportunities in automated and agentic commerce.

• Collaborate with marketing, sales, and product teams to enhance customer adoption of AI-driven shopping experiences.

Customer Experience & Personalization

• Lead efforts to create hyper-personalized, AI-driven shopping experiences that anticipate and fulfill customer needs.

• Leverage real-time data, behavioral analytics, and AI decision-making to improve conversion rates.

• Champion a customer-first approach, ensuring seamless, frictionless transactions across digital platforms.

Qualifications

Required

• 11+ years of experience in e-commerce, AI, digital strategy, or related fields.

• Deep understanding of agentic AI, LLMs, and intelligent commerce systems.

• Proven track record of leading AI-driven digital transformation initiatives.

• Experience working with AI/ML models, personalization engines, and automation tools.

• Strong leadership, cross-functional collaboration, and executive stakeholder management skills.

Preferred

• Experience in conversational AI, voice commerce, and autonomous shopping systems.

• Background in fintech, blockchain, or programmatic commerce is a plus.

• Familiarity with regulatory and ethical considerations in AI-driven commerce.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $209,000 to $359,150

Our Benefits:

Any general requests for consideration of your skills, please