Microsoft AI Solutions Lead 

Taiwan, Taoyuan City 

129776028

This individual contributor role reports to the General Manager of Executive + Partner Development and is responsible for designing and activating AI-powered solutions that increase the efficiency, reach, and personalization of our programs—without compromising quality or engagement. You will lead the development of scalable, data-informed solutions that elevate the senior leadership development experience at Microsoft while setting best practices, define standards for the integration of AI and executive development at the company.

Required/Minimum Qualifications

• Bachelor's Degree in Human Resources, Business, or related field AND 7+ years experience in HR practices or program/project management
  • OR 10+ years experience in HR practices or program/project management
• 3+ years experience managing large-scale or complex projects/programs
• 5+ years of experience in HR, talent development, learning, or related fields with a focus on innovation and technology
• 2+ years of demonstrated experience applying AI or automation in HR, talent, or learning contexts.

Additional/Preferred Qualifications

• Experience with process optimization, including mapping, redesign, and automation of workflows.
• Ability to translate complex AI capabilities into practical, human-centered solutions.
• Proficiency with Power BI for data visualization, reporting, and insight generation.
• Consulting skills and executive presence, with the ability to influence and communicate effectively across levels.
• Demonstrated commitment to security, privacy and compliance.
• Experience with Microsoft AI tools (e.g., Copilot, Viva, Azure AI) or similar platforms.
• Familiarity with adaptive learning systems, personalization engines, or AI-driven content curation.
• Background in design thinking, systems thinking, or behavioral science.
• Passion for leadership development and a deep understanding of executive growth journeys.
• Demonstrated commitment to inclusion, accessibility, and responsible AI.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until September 12, 2025.

• Agentic Experience Design: Explore and implement agent-based solutions (e.g., copilots, intelligent assistants) as a new paradigm for workflow redesign—enabling leaders and partners to engage with development resources in more autonomous, personalized, and context-aware ways.
• Process Optimization & Automation: Lead end-to-end process analysis and redesign efforts to streamline workflows, reduce manual effort, and improve operational efficiency using tools such as Power Automate, Azure AI, and other intelligent systems.
• Data-Driven Insights: Develop dashboards and reporting frameworks using Power BI and related tools to monitor program effectiveness, identify opportunities for improvement, and inform strategic decisions.
• Direct Activation: Operate as a hands-on builder and strategist—prototyping, testing, and launching solutions independently or in close partnership with technical teams.
• Cross-Functional Collaboration: Partner with HR Engineering, Talent Management, and AI Center of Excellence teams to ensure alignment on platforms, data governance, and integration strategies.
• Continuous Impact Evaluation: Establish feedback loops and measurement frameworks to assess the effectiveness of AI-enabled solutions—using data and insights to iterate, refine, and continuously improve the quality, efficiency, and engagement of development experiences.
• Standards & Best Practices: Establish and maintain best practices for the responsible and effective use of AI in talent development, ensuring alignment with Microsoft’s values, security, privacy, compliance, and responsible AI principles.

Other

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