About the RoleWe follow a docs-as-code model, with content source in Markdown files in a GitHub repository, and with continuous delivery to match feature development in the ThousandEyes SaaS platform. At ThousandEyes, docs are an integral part of the product.
What You'll Do- Gather information from disparate sources, including your own testing of product features.
- Plan, write, and update documentation about those features.
- Articulate complex concepts in clear language.
- Use a docs-as-code approach for document version control, authoring, review, and collaboration.
- Work on interesting problems with smart, funny, dedicated people.
Apply for This Role If You- Have experience writing about network technology.
- Learn new concepts quickly and can pass that learning along to others in words and images.
- Notice the finer details of things, and take initiative to fix them if they're not right.
- Use git/GitHub.
Other Relevant Experience- Website infrastructure such as static site generators, themes, and plugins
- Agile software development and release processes