Coordinate the operations via management of the existing 3rd Party Logistics Provider (3PL); DC and Outbound Providers
Monitor the performance of last mile delivery suppliers and overall B2B/B2C performance
Monitor Distribution from DC to adidas stores and Wholesale customers
Responsible to align Inbound, Outbound & Return Forecasts with business and stakeholders, translate these into an execution plan, track and monitor accuracy and analyze trends with a focus on ecom operations
In close cooperation with 3PL, plan and align the warehouse capacity for outbound & returns with a focus on ecom operations
Monitor and report on all inventory areas, measuring accuracies and losses to the agreed contract SLA’s and KPIs with a focus on ecom operations
Inventory forecasting and reporting: Capacity forecasting and reporting, DC utilization, improve stock accuracy. Monitor cycle counting activities, perform inventory reconciliation between physical quantities, WMS and AFS and ensure stock adjustments timely done with required approvals documented with a focus on ecom operations.
Own the planning and monitoring of campaigns and events (especially Cyber Planning & Holiday Readiness)
Ensure a meaningful and robust daily monitoring and audit of the order flow. Follow up on fulfilment requests, complains and incidents. Provide feedback to stakeholder and requesters in a detailed and timely manner.
Own SLA update and control all appropriate operational and management reports and dashboards for assigned business and operations processes Closely follow up on enhancements and drive SLA Achievements, for DC ops and outbound distribution providers.
Contribute to Supply Chain related projects
Be responsible and manage business escalations.
Knowledge, Skills and Abilities:
Expert in Last mile delivery, reverse logistics & ecommerce
Expert in Warehousing, Distribution
Inventory Tracking & Forecasting
Strong analytical skills and data driven decision making
Ability to deliver good results under pressure, accepting and meeting critical deadlines
Ability to #CreateTheNew by challenging the status-quo
Ability to act as a catalyst in Change Management projects/initiatives
Motivated team player and willing to learn,
Strong and proven analytical and communication skills with attention to details
Experienced in logistics and supply chain management as well as project management
Competence, experienced and high level of IT affinity (MS Office/Teams needed / SAP, WMS knowledge is a plus
Strong interpersonal and communication skills including the ability to lead and influence discussions in diverse groups of varying size (internal & external)
English speaking and writing
Key Relationships:
L providers (Warehousing, Transport, last mile, Documentation and Clearance)
Supply Chain Management
Sales & Marketing
ECOM/Retail/Wholesale channel
Customer service
Global NTP
Finance & Internal Controls - Audit
IT & Legal
Call Center Services
Minimum Qualifications:
Degree Level Qualification in Engineering or Supply Chain.
Master/Post-degree certifications in Supply Chain Management and/or Project Management and/or Engineering are preferred
3-5 years of experience in Ecommerce, Supply Chain, Logistics, Project management, Retail Operations
Proficient user of Microsoft Office applications, ERP/SAP, WMS