Specialist Payroll - Korea
:
:Hire to Retire
Direct reportling line:Manager GBS
Indirect/secondary reporting line: -
:
Number of Personnel Managed:
Cost Center/Budget and/or Revenue Responsibility:
Purpose & Overall Relevance for the Organization:
- Collaborate with theinternalteams and the 3rd party vendorto ensure seamless end-to-end execution of payroll administration
- Collaborate with theinternalteams and the 3rd party vendorto ensure seamless end-to-end execution of benefits administration
- Handle employee inquiries
- Finance reporting
- Vendor management and vendor payment
- Collaborate withinternal teams or thegovernment authorities, agencies, other external parties to provide necessary data and information support (e.g., internal/external audits, government surveys).
- Manage other country-specific processes(e.g., Korean title change)
- Handle other ad-hoc requests as per business needs
Key responsibilities:
- Collaborate withtheinternalteams and the 3rd party vendoron daily operations, completing all administrative tasks for defined services and meeting SLA requirements.
- Ensure compliance with legal requirements and internal policies in all operations.
- Maintain and update process-related documents regularly and properly.
- Foster proactive relationships with business partners and other stakeholders.
- Identify process risks, implement preventive actions, and keep the team manager informed in a timely manner.
- Support the end-to-end process in resolving complex questions during daily operations.
- Liaise among local HR, GBSinternal teams, and employees to ensure smooth communication and prompt resolution of requests.
- Assist in the implementation of global and local H2R programs.
- Support internal and external audits involving payroll.
- Drive process improvements to enhance employee and stakeholders’ satisfaction and achieve higher efficiency.
- Handle ad hoc queries efficiently.
Key Relationships:
- GBS H2Rinternal teams
- Local HR team
- TA, Rewards, IT, Workplace, Finance, Controlling, Legal, Auditors, Government Authorities.
- External service providers and partners
Knowledge, Skills and Abilities:
- Excellent knowledge of MS-Office applications, especially Excel/PowerPoint;
- Experience with HR core system, ideally SAP-HR, SuccessFactors-HR and ticketing solutions
- Subject matter expertise inpayroll & benefitsadministration processes
- Strong service mindset, people focused and self-motivated
- Mindset in process improvement and continuous efficiency;
- Attention to details and good problem-solving skills;
- Good team player withgoodcommunication and interpersonal skills
- Familiarity with the relevant industry is an advantage;
Requisite Education and Experience:
- -3years of payroll or C&B work experience in a similar function for a multi-national company.
- Undergraduate degree or equivalent professional experience.
- In-depth knowledge of country-specific HR business needs, company policies, local regulations, and HR regulations.
- Proficiency in Korean andfluent