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Mcafee Field Application Engineer 
Canada 
128263482

19.11.2024

About the Role:

This position requires a proactive attitude and a partner-focused growth mindset, being passionate about technology with a strong interest in consumer cybersecurity, privacy & data protection, and innovation driven by OEM partners.

  • Partner Collaboration: Build and maintain strong relationships with Tier 1 OEM partners, addressing both technical and business aspects.
  • Environment Adaptation: Quickly understand partner-specific environments and make recommendations to reduce technical complications.
  • Cross-Functional Teamwork: Collaborate with multiple cross-functional teams and agile projects across various sites and geographical locations.
  • Project Management: Plan requirements with both external and internal partners, manage project schedules, and deploy products.
  • Technical Troubleshooting: Understand the delivered products at a technical level and work directly with McAfee Engineering to troubleshoot and remediate any issues.
  • Quality Assurance: Define comprehensive and well-structured test plans and test cases for partner projects and execute those plans to ensure our products meet McAfee’s quality standards.
  • Direct Partner Collaboration: Own and drive meetings, presentations, troubleshooting, and product validation remote or regular onsite at partner locations
  • Process Improvement: Review and provide recommendations to streamline or make existing execution process more efficient.

About You:

  • 5+ years of partner-facing experience with the ability to form relationships at various levels.
  • Excellent verbal and written communication skills, capable of influencing both executive and individual contributor levels.
  • Thrive in a dynamic and fast-paced environment.
  • Experience in software development and quality assurance, primarily for Windows platforms.
  • Understanding of software development principles and methodologies such as Agile or Waterfall.
  • Proficiency in software troubleshooting tools such as windbg, ADK, and Fiddler on Windows platforms.
  • Eagerness to learn new products and technologies in a dynamic environment.
  • Creative and logical problem-solving skills.
  • Proficiency in MS Word, Excel, Visio, PowerPoint, and MS Project.
  • Ability to operate autonomously with minimal supervision.
  • Experience in multi-lingual and cross-cultural work environments.
  • Preferred to have familiarity with McAfee products and services.
  • Strong analytical skills.
  • Experience working with global strategic partners.

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

  • Bonus Program
  • Pension and Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement