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Google Product Support Manager YouTube Continuous Improvement United States, California 127235520
27.01.2025
Info This role may also be located in our Playa Vista, CA campus.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Bruno, CA, USA; Atlanta, GA, USA; New York, NY, USA; Los Angeles, CA, USA.
This role may also be located in our Playa Vista, CA campus.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.- Bachelor’s degree or equivalent practical experience.
- 5 years of experience in a technical project management or a customer-facing role.
- Experience managing cross-functional initiatives with executive stakeholders.
Preferred qualifications:
- 5 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
- Understanding of consumer behavior, user experience, agile measurement best practices, A/B testing, and process improvement.
- Track record of developing and implementing successful consumer support pilots in a fast-paced, dynamic environment, either in a B2C company or at a consulting firm.
- Ability to effectively influence, communicate and drive change with cross-functional stakeholders at all levels of management.
- Exceptional business judgment and modeling, spreadsheet software and presentation software skills.
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