Amazon Data Center Technician DCC Communities 

Austria, Vienna, Vienna 

123697460

- Third level education in computer science or management or several years working in a data center operations or similar environment
- Excellent knowledge of server hardware and Linux, UNIX administration.
- Good networking knowledge & understanding of TCP/IP, MS Office, MS Project.
- Manual handling and lifting of equipment may be required (weight limits in accordance with regulations).
- This role involves significant amount of European travel

You will be expected to manage your time on site and coordinate materials and labour with external vendors to ensure that internal standards are met in the most cost-efficient way possible. You will have experience building relationships with internal and external customers along with innovating effective solutions to meet technical issues & problems as they arise. You will have previous hands on technical troubleshooting experience and a proven track record for solving complex problems. You will be expected to create and maintain project build documentation.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion
Key job responsibilities
- Triaging and repairing data center & network hardware.
- Troubleshooting network installations & configurations.
- Installing and expanding network & data center infrastructure.
- Resolving data center facility issues.
- Coordinating remote hands & eyes support for any site issues.
- Actively participate in small to mid-size projects to build new or expand Edge data centers.
- Think proactively while working within project teams to prevent support issues before they are realized.
- Building relationships with remote facilities to ensure swift response times to events.
- Drive the team to improve operational efficiency through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation.
- Produce reports to management on metrics and project status.
- Oncall duty will be requiredA day in the life
As a Data Center Technician in Amazon, you will get to help build and maintain a Cloud Computing Infrastructure across a number of local and remote locations within the EMEA region. The role involves some periods working away from your team and requires the ability to drive change while maintaining excellent communications.Vienna, AUT