Uber Operations Manager Driver Funnel 

United States, West Virginia 

123491235

About the Role

This role calls for a combination of analytics and ability to operationalize processes in a fast paced environment.

What you'll do:

• Problem Solving: Identify the root cause of risks and opportunities, propose multiple, practical solutions, and weigh tradeoffs to recommend best approach
• Stakeholder Management: Maintain productive working relationships with immediate team and cross-functional partners, specially Product and Operations, but also Marketing, Customer support, Policy, and Legal to scope, test and implement initiatives
• Strategic Ownership: Help develop, lead, and implement strategy to achieve business priorities in Brazil
• Business Sense: Monitor, understand, and interpret key operational and financial metrics to help figure out strategy and action plans. Develop and apply understanding of the levers that move our business
• Process Optimization: Implement, optimize, and scale core analyses and processes across [ the region ] and beyond, regularly reviewing performance
• Product Improvement: Proactively search for new features or improvements that could improve the experience on and efficiency of our marketplace, measure their impact and collaborate with Product teams around the world to implement launches in Brazil

What you'll need:

• Education : We encourage people from all backgrounds to apply
• Years of Experience/Industries: 3+ or more years of professional experience, Product Operations, Funnel management, Consulting, Data Analysts.
• Stakeholder management is very important, this role will be working a lot with Product
• Being proactive is important in this role, having couriosity for finding insights in the data
• Data-Driven Mentality: Make strategic decisions based on data analysis and interpretation. Experience getting in the weeds of data, balanced with the ability to see the big picture
• SQL Proficiency needed, it is a must
• Communication: Portuguese and English proficiency. Able to interpret and present data to various audiences in an engaging and comprehensive, yet succinct manner
• Teamwork: Demonstrate optimism, respect others, and work well in a team. Ability to work with people from diverse backgrounds and responsibilities. Maintains healthy working relationships, even in disagreements
• Executional Excellence: Ability to work and accomplish multiple tasks in parallel, delivering results in a fast-paced and ambiguous environment, while maintaining high-quality work standards
• Planning & Organization: Ability to create detailed project plans with project stages, milestones, basic interdependencies, and owners

Nice to have:

• Customer Funnel experience
• Customer KYC understanding

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .