JPMorgan Know Customer KYC Relationship Officer 

United States, Texas, Plano 

123379003

As a Know Your Customer (KYC) Relationship Officer within our AML/KYC Operations team, you will play a critical role in supporting our Bankers and becoming a subject matter expert in Anti-Money Laundering (AML)/KYC requirements and fulfillments. We will rely on you to ensure all client KYC records are compliant with regulatory standards, and you will have the opportunity to ensure high quality and timely completion of all client-level due diligence requirements at the start and renewal of client relationships. This role offers you the chance to make a significant impact on our operations and client relationships.

Job Responsibilities:

• Manage client and partner expectations and understanding in a consultative way
• Exhibit ownership of KYC/AML experience and client experience
• Ensure KYC/AML deliverables are met and hold internal partners accountable
• Demonstrate ongoing understanding of KYC/AML processes and work through delays and/or inefficiencies
• Manage operational risk effectively through diligent awareness of risks in our processes
• Escalate appropriate risk items and drive issues to closure
• Manage client risk effectively by supporting the banker in client selection process
• Independently manage renewal cycle of DDFs with Relationship Management Partnership
• Be accountable for timely portfolio management while maintaining quality expectations

Required qualifications, skills and capabilities:

• Ability to properly identify AML risks and demonstrates a solid grasp of AML/KYC policy
• Strong verbal and written communication skills
• Excellent time management and organizational skills
• Strong analytical and problem solving skills

Preferred qualifications, skills and capabilities:

• BA/BS degree
• Minimum 4 years relevant experience in AML/KYC, Risk Management, Security, Law enforcement specific to fraud and illicit money movement
• Experience in financial services (if possible Corporate/Commercial Banking), credit training or underwriting
• Working knowledge of risk factors that may impact specific products and industries
• Ability to multi-task effectively and leverage internal resources and navigate complex client relationships and product usage
• Excellent attention to detail, independent, self-motivated with an ability to adapt and be flexible in a team environment
• Strong client focus and ability to partner with various internal groups and client coverage