3M Warehouse Resolution Analyst 

United States, Minnesota, Saint Paul 

12331405

The Impact You’ll Make in this Role:

As a Warehouse Resolution Analyst, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Serves as liaison between warehouse operations and corporate IT in solving technical blocks and issues.
• Analyzes system data and reports on performance and warehouse trends on a daily, monthly, and as needed basis.
• Manages freight on hold. Investigates root cause and resolves issues until the hold can be released and in a timely manner. Works with I.T. to help resolve tickets and provides continued updates to the customer and receiving lead.
• Manages and resolves daily IBD/OBDcompletions.
• Participates and reports metrics in Tier 1 meeting and Tier 2 meeting.
• Creates and updates job aids needed for the 450/427 buildings. Updates process maps as requested or needed.
• Works with Queue lead to quickly resolve queue errors in the SAP system.
• Back up to Warehouse Receiving and outbound transportation planning Lead as needed.
• Provides analytical and application support for specific and well-defined Supply Chain areas in order to deliver results in terms of service, speed and cost. Applies working knowledge of businesses, products and customer requirements in completing assignments. May lead implementation projects and provide direction to focused teams.

Your Skills and Expertise

To set you up for success in this role from day one, 3M requires (
at a minimum) the following qualifications:

• Bachelor’s degree or higher (completed and verified prior to start)
• One (1) year of technical expertise in a private, public, government or military environment

Additional qualifications that could help you succeed even further in this role include:

• Master’s degree in an IT field from an accredited institution
• Five (5) years of IT/technical resolutions in a private, public, government or military environment
• Skills include Ability to listen well, navigate systems for resolution, communicate openly and transparently, take quick action, and deliver results.
• Moderate to experienced SAP knowledge for troubleshooting issues in EWM, ECC, or TM.
• Ability to clearly communicate with both technical and warehouse or business resources.
• Organized and pays close attention to detail. Responsive to daily email requests

Work location:

• Onsite at St Paul DC

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

Please access the linked document by clicking select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.