Wix Sr Manager Solutions Engineer 

Japan, Tokyo 

118877737

You will lead a dynamic team of solutions engineers and developers, driving excellence and innovation in the area of technical customer care. You will play a crucial role in managing key accounts and ensuring the successful integration and deployment of Wix solutions. Your expertise will foster collaboration across teams and contribute to the growth and retention of our enterprise customers. In your day-to-day, you will:

• Lead and mentor a team of solutions engineers and developers, setting high standards and serving as a key technical contact for major accounts

• Manage technical needs of customers, including onboarding, post-sales support, product demonstrations, and solution architecture design

• Collaborate with sales and customer success teams to ensure technical alignment and seamless customer experiences

• Oversee QA for integration flows, troubleshoot issues, and guide developers on Wix API architecture

• Develop and execute rollout plans for new customers while providing ongoing expert support for existing accounts

• Stay up to date in Wix products, features, and updates to provide informed guidance and solutions