What you'll do :
Specifically, you will be:
- Responsible for architectural design, development, ensuring alignment with business processes and requirements.
- Work closely with sprint teams to ensure architectural design is transferred in working products
- Develop high-level design documents, solution blueprints, and technical specifications.
- Be proficient with ITOM/ITSM business processes and transfer business demands to reliable and simple solutions
- Drive continuous improvements with focus on quality, stability, usability and maintainability
- Applying DevOps mindset to take operational responsibility for your solutions
- Establish a trusted partnership with our internal business and technical counterparts and enable “ONE TEAM” spirit from delivery to operation
- Act as thought leader for other team members
What you bring:
- Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree preferred.
- Minimum of 5-7 years of experience working with ServiceNow, including design and architecture.
- Proven track record in leading ServiceNow implementation projects.
- Experience in IT Service Management (ITSM), IT Operations Management (ITOM), or related areas.
- Strong understanding of ServiceNow architecture and integration capabilities.
- Experience with JavaScript, Glide API, Flow Designer, and other ServiceNow development tools.
- ServiceNow Certified System Administrator, ServiceNow Certified Application Developer.
- ServiceNow Certified Implementation Specialist (Preferred).
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Leadership skills with the ability to manage and mentor team members.
- Ability to work in a fast-paced environment and manage multiple priorities.
Job Segment:Solution Architect, Application Developer, ERP, Developer, Cloud, Technology