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Booking Employee Relations Officer 
Netherlands, North Holland, Amsterdam 
117204374

09.09.2025

The Employee Relations Counsel will develop excellent stakeholder management and -influencing skills that drive ownership, and will have (or will develop) a solid understanding of HR practices and employment law.

Key Job Responsibilities and Duties:

  • Planning and preparing meetings with the Dutch Works Council and its committees

  • Keeping a clear overview of all ongoing topics, projects and deadlines in relation to the Dutch Works Council processes, and prioritising topics in collaboration with the Senior Managing Counsel, Employment

  • Ensuring that the company follows up on requests and questions from the Dutch Works Council efficiently

  • Reviewing input from project teams and other stakeholders for completeness, accuracy and compliance with applicable Works Council legislation (no legal background required, but strong plus)

  • Keeping track of past and upcoming commitments to the Dutch Works Council and liaising with relevant stakeholders where necessary

  • Being a trustworthy point of contact within the Netherlands for both the Company and the Works Councils

  • Developing effective relationships with the business to support management, the Employment Legal Team and the People Team.

  • Maintaining a clear overview of all current topics, projects and deadlines related to our local Works Councils in NL & EMEA

  • Managing a knowledge database of all agreements with Works Councils

Qualifications & Skills:

  • Excellent time management and organisational skills

  • Structured way of working, detail oriented

  • Excellent communication skills (both verbal and written) with ability to influence stakeholders

  • Great at relationship-building and stakeholder management

  • Proactive, can-do attitude

  • Relevant experience with employee relations, trade unions or Works Councils

  • Basic knowledge of Dutch employment law (strong preference for a legal background)

  • Thorough knowledge of Dutch works council legislation .

Further traits look for:

  • Alignment with Booking.com’s values (Customer First, Succeed Together, Own It, Learn Forever, Do the Right Thing).

  • Curiosity, flexibility, and a creative, pragmatic approach to problem-solving.

  • Confidence with collaboration.

  • Ability to influence stakeholders at all levels.

  • Proactivity, resilience, and a drive to deliver results.

  • Strong judgment with attention to both the big picture and key details.

  • Courage to take a stance and make tough decisions.

  • Team-oriented, self-aware, and a good listener.

  • Agility in prioritizing and meeting deadlines.

  • Forward-thinking, with a focus on emerging legal and policy issues.

As a team, we believe in:

  • Being integral to decision-making, shaping Booking.com’s future.

  • Supporting Booking's mission to make travel accessible, fostering openness and curiosity.

  • Offering opportunities for team members to explore new areas or specialize.

  • Providing holistic, integrated legal and public affairs advice.

  • Continuously improving Legal Operations, innovating, and sharing best practices.

  • Learning from mistakes and embracing growth.

  • Working collaboratively with a sense of humor and enjoying the journey together!

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

  • Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

  • Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

  • Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

  • Let’s go places together:
  • Detailed instructions on post-application requirements including any required application materials, deadlines, portfolios, coding challenges, or other assessments as defined by BU or department.


Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.