$124,000.00 - $171,000.00Santa Clara,CA
Key Responsibilities
- Ensure business development and sales service team is prepared to penetrate new and legacy DDP service products by coordinating actual and target should cost model plans and CpW roadmaps with functional owners.
- Develop and implement standardized capabilities that enable Applied field service to meet or exceed committed installed base performance metrics.
- Develop and maintain comprehensive Service Should Cost Model knowledge, including Transactional Spares, Forecast Parts and Total Kit management programs, through the full product life cycle -- new product introduction (NPI) to end of product support.
- Monitor, trend, and drive improvements in global customer installed base key productivity indicators (KPIs) to include tool uptime performance and best known method (BKM) tracking.
- Coordinate AGS program to reduce CoO/CpW, improve MWBC and support costs for products.
- Coordinate development and validation of internal and external Service Product Development Programs that provide service value to our customers.
- Represent AGS in new product design process. Ensure design for serviceability, design for optimal maintenance cost, and design for protection of intellectual property is included in all phases of product design and material sourcing.
- Coordinate with business unit to generate initial CoO models with particular focus on quantification and optimization of Preventative Maintenance / Corrective Maintenance (PM/CM) labor and material costs.
- Support programs to optimize supply chain activities, to include repair, cleaning, and kit management options for CM/PM parts.
Functional Knowledge
Demonstrates broad and comprehensive understanding of different systems, theories and practices
Interpersonal Skills
Negotiates and influences the opinions of others at the senior executive level and in external organizations; exercises sensitivity to the audience
REQUIRED QUALIFICATIONS:
- Bachelor's of Science Degree in Engineering, Business Management, or Global Business Management; MBA strongly preferred
- 7+ Years ofdirectly related experience
PREFERRED QUALIFICATIONS:
- Preference for candidates who are located in the Bay area
- Revenue and forecasting capabilities (Service Revenue Forecasting & Gross Margin improvement planning)
- Able to create PPT & communicate Service Value Messaging clearly to influence Customers decisions
- Experience with Semiconductor Capital Equipment
Full time
Assignee / Regular