Key Responsibilities
Responsible for providing
Responsible for delivering day-to-day remote service operations under the supervision of the HBOC service supervisors.
Responsible to deliver - Alarm Monitoring, Online/ Telephone support, Remote Adjustment and Fault Finding with Resolutions.
The role will deliver remote preventative maintenance tasks based on the schedule and corrective maintenance.
Responsible to deliver day to day task defined as part of skill matrix including goals.
This role requires 5-7 years of experience in the specific domain or any automation industry. Facilitate issue identification and analysis.
Investigate and resolve technical issues.
Track requests resolution.
Provide technical training.
Build relationships with customers.
Test products & software.
Develop and share knowledge. HBS Productivity Tools.
YOU MUST HAVE
Bachelor's degree in Instrumentation, Electronics or equivalent Engineering/Technical Degree or Equivalent Qualifications and Advanced Level knowledge of Building Management Systems.
3-5 Years’
Experience in BMS Systems Field OR similar kind of experience in a Technical Support Roles.
etc)
Additional Information - JOB ID: req459107
- Category: Customer Experience
- Location: 56 & 57 Hadapsar Industrial Estate,Pune,MAHARASHTRA,411013,India
- Nonexempt