EY Media Infrastructure Technician - EY wavespace Data & AI hub 

United States, New Mexico 

114937793

As an ideal candidate, you will feel comfortable in both server rooms and AV environments, capable of speaking both languages: IT infrastructure and video systems. We are looking forward to working with a hands-on problem solver with curiosity for new technology, eager to optimize performance and reliability across storage, networking, and video delivery.

Key Responsibilities

• Server & Infrastructure Management
• Administer and maintain Linux-based servers (CLI management, updates, security, monitoring).
• Manage Docker environments for containerized services.
• Oversee NAS systems (Synology and other enterprise storage solutions).
• Ensure system backups, redundancy, and data integrity.
• Video-over-IP Systems
• Deploy and maintain Video over IP (VoIP / AV-over-IP) solutions.
• Optimize network configurations for real-time video transport (multicast, QoS, bandwidth management).
• Troubleshoot latency, synchronization, and streaming performance issues.
• Automation & Control Systems
• Integrate and manage KNX, Crestron, or similar automation platforms .
• Configure AV control workflows for seamless room and system automation.
• Networking & Security
• Maintain secure, high-availability networks for video and IT systems.
• Manage VLANs, firewalls, and VPNs to support AV and IT environments.
• Collaboration & Support
• Work closely with AV engineers, IT teams, and content creators.
• Provide documentation, user training, and Tier-2/3 technical support.

You will bring:

• Strong experience with Linux administration and command-line tools .
• Proven knowledge of Docker container management .
• Hands-on experience with NAS solutions (Synology or similar enterprise storage).
• Solid understanding of Video-over-IP protocols (NDI, Dante AV, SMPTE ST 2110, RTSP, RTP).
• Experience with automation/control systems (KNX, Crestron, or similar).
• Networking knowledge: switching, routing, multicast, QoS, VLANs.
• Ability to troubleshoot complex AV + IT integrated systems .
• Familiarity with most of the Adobe Suite SW (After Effects, Premiere, Photoshop, etc.) is desirable.
• Fluent in Spanish and English.