Boston Scientific Customer Care Billing Administrative 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

114283821

About the role

Primary focus is providing moderately complex administrative support for individuals and/or department. Works under general supervision and receives detailed instructions only for new assignments.

Your responsibilities will include

• Administrative work in volume (Preparation of files, scanning of documentation, request for documentation from institutions, among other activities delegated to the position)
• Contact with customers.
• Billing. Monitoring and control of invoices in the system.
• Performs general administrative duties that may include photocopying, coordinating meetings/appointments, typing, faxing, ordering/maintaining supplies, arranging travel, preparing and/or sorting mail.

• Serves as a point of contact for customers. Contacts are typically with individuals within own organization and occasionally with contacts outside own organization and involve obtaining or providing information requiring some explanation or interpretation.
• Answers questions related to established policies and procedures. Directs people to the appropriate resource.
• Coordinates projects/assignments of broader scope, independently seeking appropriate internal and external resources as necessary such as: Assembling and distributing materials; Compiling and/or tracking data; Verifying the accuracy of data collected.
• Makes decisions within established guidelines regarding planning, organizing, and scheduling of work.
• Creates and types routine documents (letters/memos/e-mails, presentations, etc.) and revises as necessary; ensures accuracy in grammar and spelling.
• Manages work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner.
• Confidential information typically consists of department or employee sensitive information (i.e. employee salaries).
• Achievement of Spain Quality goals and do the mandatory e-learning courses.
• Ensures awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments of Boston Scientific

Required qualifications:

• Level of education required: Administration, Economics
• Languages and level achieved: Advanced English
• Years of experience in similar positions: 2 – 3 years

Preferred qualifications:

• People skills
• Good interpersonal skills, communication.