Core Skills and Behaviours
Data & Tech Literacy- Leverages data analytics and digital skills to create new insights and deliver well designed applications that together support business transformation
- Proficient in using desktop tools to source, extract, transform and present data using appropriate charts which provide business context and recommendations for action
- Proficient in using desktop tools to source, extract, transform and present data using appropriate charts which provide business context and recommendations for action
- Understands data management techniques & practices, including data governance, lineage, and data quality management
- Builds practical knowledge of digital tools (RPA, OCR, etc.) and how they can be deployed to address inefficiencies in day-to-day processes
- Engages in planning, testing and implementing projects using digital tools and data analytics
Market & Product Knowledge- Demonstrates a thorough understanding of our products, systems and end to end processes, and keeps abreast of market and industry trends
- Acquires detailed knowledge of applicable product definitions & operating procedures, including upstream and downstream process flows
- Understands applicable systems landscape and the main features and functionality of each key application
- Demonstrates understanding of how JPM Businesses interact
- Develops awareness of current industry practices & regulations applicable to the current role
- Has awareness of upcoming industry and regulatory changes and understands how they will impact current operating models
Continuous Improvement- Applies innovation and design thinking techniques to continually challenge and improve the efficiency, scale, and resilience of our operating processes
- Acquires detailed knowledge of applicable product definitions & operating procedures, including upstream and downstream process flows
- Understands applicable systems landscape and the main features and functionality of each key application
- Demonstrates understanding of how JPM Businesses interact
- Develops awareness of current industry practices & regulations applicable to the current role
- Has awareness of upcoming industry and regulatory changes and understands how they will impact current operating models
Client Engagement & Collaboration- Builds trust-based relationships with clients and internal stakeholders in order to deliver on a positive client experience
- Acquires detailed knowledge of applicable product definitions & operating procedures, including upstream and downstream process flows
- Understands applicable systems landscape and the main features and functionality of each key application
- Demonstrates understanding of how JPM Businesses interact
- Develops awareness of current industry practices & regulations applicable to the current role
- Has awareness of upcoming industry and regulatory changes and understands how they will impact current operating models
Teamwork & Leadership– Engages in practices that inform, empower and enable team members to optimally deliver against their business goals
- Acquires detailed knowledge of applicable product definitions & operating procedures, including upstream and downstream process flows
- Understands applicable systems landscape and the main features and functionality of each key application
- Demonstrates understanding of how JPM Businesses interact
- Develops awareness of current industry practices & regulations applicable to the current role
- Has awareness of upcoming industry and regulatory changes and understands how they will impact current operating models
Risk, Controls & Conduct- Champions our How We Do Business culture at all times, and applies a preventative controls mind-set wherever possible to manage & mitigate risk
- Acquires detailed knowledge of applicable product definitions & operating procedures, including upstream and downstream process flows
- Understands applicable systems landscape and the main features and functionality of each key application
- Demonstrates understanding of how JPM Businesses interact
- Develops awareness of current industry practices & regulations applicable to the current role
- Has awareness of upcoming industry and regulatory changes and understands how they will impact current operating models
Qualifications, Experience & Attributes
- Graduate / Post Graduate, with experience in Banking / Financial Services