Job Responsibilities:
- Collaborate with team in managing delivery of clients service requirement – which mainly includes reconciliation of different type of accounts across different locations.
- Act as process supervisor and lead the team from front
- Take care of work allocations and ensure timely BAU is completed
- Manage difficult queries and guide team members
- Responding timely on internal and external business partners queries and addressing their concern.
- Ensuring timely delivery of services expected along with high level of accuracy.
- Open to learn and adopt different scenarios based on requirement
- Support Managers in Audit, Controls and Process reviews.
- End-to-end ownership of operational support for products in scope of the unit, including issue management, escalations and engagement with internal business partners to trouble shoot issues and define remediation
- Leverage on knowledge to identify and implement improvements to processes in response to operational and client service requirements - work with Technical Specialists to achieve this.
- Review process and prepare/Update process guide when required
- Lead the daily team calls
- Flexible enough to adjust according to business needs
- Flexible to work in any shift
Required qualifications, capabilities and skills:
- Strong understanding of accounting and Reconciliation.
- 5 to 8 years of experience of Reconciliation Payments, Cash, Treasury Operation, Securities Operations- Global Custody/Equities & Fixed Income Settlements.
- Good knowledge on SWIFT/MX messages and its different formats
- Experience in Nostro reconciliation is desirable, with understanding of payment or securities services (FX, Equities, Fixed Income etc.)
- Strong understanding of Windows office system and ability to do excel analysis with large amounts of data
- Good verbal and written communication skills
- Knowledge of financial instruments and their accounting treatment
Preferred qualifications, capabilities and skills:
- Altryx/Tableau/Machine learning Knowledge is an added advantage