JPMorgan Business Support Management Associate- Executive Assistant Manager 

United States, New York, New York 

112779485

Job Responsibilities:

• Oversee daily team activities and ensure efficient coverage.
• Develop and implement effective performance metrics.
• Motivate individual and team performance.
• Coach and mentor team members; foster the development of team leaders.
• Maintain a dynamic control/compliance environment and mitigate risks in business processes.
• Build and maintain strong relationships with key stakeholders.
• Manage relationships with internal business partners across multiple Lines of Business within the Commercial & Investment Bank, both in North America and globally.
• Provide strategic direction to enhance productivity and business leverage.
• Build consensus around key initiatives.
• Advocate for the needs of administrative staff.
• Lead the performance management process for direct reports.

Required Qualifications, Capabilities, and Skills:

• Minimum of 3 years of management or leadership experience.
• Strong oral and written communication skills.
• Independent problem-solving abilities.
• Customer service/client-facing experience.
• Excellent relationship-building skills with the ability to listen effectively and influence others.
• A self-starter who is organized and consistently meets deliverables.

Preferred Qualifications, Capabilities, and Skills:

• Experience in Human Resources and/or managing/influencing teams.
• Prior experience in an Investment Banking or Financial Services organization is advantageous.