Job responsibilities:
- Provide regular coaching, leadership and supervise the day-to-day functions of the group
- Lead the development, maintenance, and optimization of all Point of Sale Fraud reports, dashboards and provide key performance indicators in various executive forums
- Develop and maintain critical analytical tools utilized by Point of Sale Fraud Strategy during strategy development
- Led the effort to modernize by migrating analytics and data to cloud based platforms
- Interpret large amounts of complex data to formulate problem statement, concise conclusions regarding underlying risk dynamics, trends, and opportunities
- Understand card authorization systems, available data, and ensure accurate delivery of data
- Provide subject matter expertise on strategy implementation/testing and initiatives related to the improvement of risk mitigation processes and infrastructure
- Work collaboratively with cross-functional partners to understand and address key business challenges
- Identify business opportunity by performing well thought analysis – data mining, ensuring data integrity, synthesizing and communicating findings to senior management
- Lead team efforts in the critical development of new fraud pattern or spending pattern detection tools
- Providing clear/concise oral and written communication across various functions and levels, inclusive of Operations, IT, and Risk Management
Required Qualifications, capabilities, and skills:
- Bachelor's and/or Master's degree or related work experience in a quantitative discipline in a financial services organization
- 7 years plus experience in fraud/risk/payments or related field
- Proven track record in solving business problems, and/or Project Management Skills
- Proven organizational skills, and has a structured approach mentality
- Ability to achieve tight timelines on complex deliverables.
- Required technical skills include Python, SQL, SAS, Teradata, Oracle, UNIX and MS Office related products including Excel, Pivot tables, charts/graphs, and formulas
- 5 plus years of people leadership/management
- Excellent relationship management skills
- Self-starter with ability to drive resolution
- Strong communication and interpersonal skills with ability to interact with individuals across multiple departments/functions and with senior-level executives
- Strong knowledge and understanding of financial services
Preferred qualifications, capabilities, and skills:
- Prior software development experience
- Prior people management experience
- Prior financial services experience
- Existing knowledge of Chase systems and data
- Existing knowledge of Remediations and Corrections processes and procedures
Schedule: Hybrid Monday thru Friday 8:00am to 5:00pm
This role does not offer visa sponsorship.
This is a Hybrid position which will require the incumbent to commute/work on site 3 days a week and work from home 2 days a week.