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Google Senior Software Engineer Site Reliability Engineering Google Cloud United States, New York, New York 109930367
Today
This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.- Bachelor's degree in HR, Business or related field, or equivalent practical experience.
- 7 years of experience in a technical social or support operations role (e.g., social media operations, support operations, technical program management, systems analysis).
- Experience identifying emerging trends and scaling operations in social media.
- Experience with CRM and social analytics tools (I.e. Brandwatch, Sprinklr, Khoros).
Preferred qualifications:
- Experience leading technical projects, including piloting and scaling AI/ML-powered features to improve operational efficiency and quality.
- Experience delivering data-driven recommendations in a fast-paced environment.
- Understanding of the YouTube platform and the online creator ecosystem.
- Ability to design and optimize operational workflows using data analysis to drive measurable business impact
- Excellent communication and presentation skills, with the ability to translate data into actionable insights.
- Excellent project and stakeholder management skills, with experience aligning technical, product, and business leaders on a shared roadmap.
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