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Red hat Associate Manager Consulting Services 
Japan, Tokyo 
109102215

04.08.2024

Job Summary:

The Red Hat Services Team is looking for a Consulting Services Manager to join us in Tokyo, Japan. In this role, you will guide and manage our consulting services business, which includes both technical consulting and project management services in Japan. You'll help us evolve and grow our Services team to engage across IT environments and offer more strategic services together with our technology solutions. You will ensure sales alignment and integration, promote the services business model, offerings, go-to-market (GTM), and operations, and you'll provide leadership and organization management. You’ll need to work closely with the Red Hat Sales Team in Japan to promote sales and business development for Services teams across the region. As a Manager, you will guide your team in preparing or reviewing project proposals, including business and technical requirements, deliverable schedules, delivery times, deal closing.

Primary Job Responsibilities:

  • Manage the financial performance, including tracking and reporting in regard to bookings, margin, revenue, and sales forecasting from both partner and contractor relationships and internal delivery channels

  • Mentor the Japan Consulting Services team - Oversee and implement systems, policies, and processes to ensure standardization, optimization, legal, and fiduciary compliance

  • Plan, guide, and manage the deployment of new consulting engagements and marketing initiatives

  • Work with sales managers and sales account managers to promote the Services business in large and complex enterprise accounts in Japan

  • Oversee Services sales and be responsible for the overall quality of the Services business

  • Represent the Japan business and collaborate with Asia Pacific (APAC) sub-regions and global teams

  • Adopt and implement global strategies and offerings

  • Create, implement, and promote Japan services partner strategy

  • Scale the business to meet our 3 to 5-year strategies

  • Advocate for value-selling and solution-selling approaches

Required Skills:

  • 10+ years of experience working in the IT professional services industry

  • 4+ years of experience with associates and organizational management in Japan

  • Record of growing a successful consulting business

  • Solid customer and consultative skills

  • Technical background as an IT professional to relate and earn credibility with the Consulting team

  • Business development and go-to-market experience

  • Sales leadership and services management experience

  • Ability to deal with ambiguity in a fast-moving business environment

  • Excellent collaboration, communication, and inspirational skills

  • Knowledge of middleware or infrastructure platforms is a plus