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Why AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Key job responsibilities
Some high level responsibilities include:· Prioritize and assign tasks to data center technicians and operators
· Manage inbound hardware installation from receiving through deployment stages
· Manage the installation of cabling infrastructure in a data center environment
· Guide, train and educate staff on the best practices related to all service owner issues
· Manage tasks and deliverables across small to large-size projects
· Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
· Provide weekly reporting to the data center managers
· Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs.
· Recruit and train data technicians to ensure appropriate staffing levels
· Host weekly staff meetings
· Drive compliance to Amazon performance management requirementsA day in the life
This role requires managers to conduct in person safety inspections, meetings, and daily operational tasks across Northern Virginia data center locations. Attendance in person at weekly regional manager staff meetings at AWS corporate locations (Herndon, VA) may be required.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
- Bachelor's degree or equivalent combination of education and experience
- 8+ years of experience in management function of individual contributors or others managers.
- 3+ years of experience in a data center technology role
- Experience with building physical data center such as copper/fiber cabling
- 3 + years of knowledge of network cabling, optic types, and test equipment
- 3 + years of TCP/IP networking knowledge
- Experience developing operational metrics to drive efficiencies
- Experience representing your team/technical area to senior management
- Experience in contributing to the definition and implementation of automation opportunities within an deployment/build environment
- Experience with lean methodologies and Six-Sigma or similar qualification
- Organizational and planning skills
- Broad understanding of infrastructure technologies installation and design
- Meets/exceeds Amazon’s functional/technical depth and complexity for this role
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