Elastic Documentation - Platform Technical Writer 

United Kingdom 

10781178

• Work side-by-side with Elastic engineers, product marketing, support, and your fellow writers to document new features, improve our existing content, and help users succeed with the entire stack
• Produce how-tos, tutorials, user guides, and other aids for our knowledge base
• Follow Elastic's Git-based software development process. Being comfortable using Git and GitHub is essential.
• Review and edit documentation changes contributed by other Elastic employees and community members
• Identify problem areas or structural deficiencies and proactively contribute to their improvement
• Test both the product and its documentation for accuracy and consistency
• Collaborate with other content creators at Elastic from Engineering, Marketing, Design, Support, and beyond to help tell a consistent Elastic story

• 3+ years in a SaaS, IT, or developer-focused environment that included writing customer-facing documentation for products. You understand the craft of technical writing and how it differs from other types of writing.
• A proactive and forward-thinking attitude to resolving problems and delivering results
• Keen attention to detail, sentence structure, and grammar
• Ability to learn new concepts quickly
• Comfortable reading code in one or more languages
• Ability to thrive, without much oversight, in a fast-paced, constantly evolving environment
• Experience in prioritizing and understanding the lifecycle of documentation from pre-release through ongoing maintenance
• Experience authoring content in a lightweight markup language such as Markdown, Asciidoc, or Wikitext
• Working knowledge of Git and GitHub.
• Familiar with basic image editing software, such as Snagit or Sketch

• You've worked with Elasticsearch before and understand the limitations and advantages of distributed systems.
• Experience committing to an open source project.
• Happy working from the command line and able to write basic scripts and examples

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws, view posters linked below: Poster; Poster; Poster and (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.