דרושים Technical Documentation Writer ב-Cisco ב-United States, California, San Jose

The application window has been extended and is expected to close on: 9/30/2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

As an SAP BRIM Technical Leader within Splunk Finance Systems, you will define the configuration and integration blueprint for our enterprise-scale BRIM platform (SOM, CC, CI) on S/4HANA. You will deliver Splunk finance releases, enable new SaaS and consumption offers, and influence the broader Cisco subscription-management roadmap—without a heavy reliance on custom code.

• Architect and lead configuration of SAP BRIM SOM, Convergent Charging, and Convergent Invoicing to support usage-based, subscription, and one-time billing.
• Design and implement integrations between BRIM, Salesforce CRM, and using API frameworks.
• Define and govern SAP CC charge plans, rate tables, and event models that scale to millions of transactions per day.
• Facilitate functional workshops with finance, revenue-operations, and GTM stakeholders; translate GTM requirements into user stories and configuration tasks.
• Provide Tier-3 production support, root-cause analysis, and continuous-improvement guidance for global subscription-billing operations.

• 8+ years of SAP experience, with 3+ years focused on SAP BRIM (SOM, CC, CI) configuration and integration.
• Expertise configuring SAP CC charge plans, pricing catalogs, mediation, and billing convergence on S/4HANA.
• Proven experience integrating SAP BRIM with Salesforce or comparable CRM platforms.
• Successful delivery of at least two full-cycle BRIM implementations in high-tech or software industries.

• Knowledge of Variant Configuration, SAP S/4HANA Sales & Service, and supply-chain processes with an active SAP BRIM SOM Certification.
• Familiarity with usage-rating and subscription lifecycles for SaaS / XaaS business models.
• Exposure to DevOps toolchains (Git, Jenkins, Splunk) and Agile/SAFe delivery frameworks.
• Strong stakeholder management and multi-functional leadership skills.
• Ability to mentor junior engineers and promote configuration-first, low-custom-code principles.

The application window is expected to close on: 09/15/2025

NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

• Deliver compelling technical enablement to customers, partners, and Cisco field teams.
• Simplify and communicate product capabilities, architectures, and use cases.
• Collaborate with Product Management and Engineering to provide field feedback and influence the product roadmap.
• Build and deliver technical assets: white papers, demos, presentations, hands-on labs, videos, and competitive insights.
• Represent the Business Unit at internal trainings, partner events, and industry conferences.
• Build trust and engagement with global field and partner teams.

• Bachelor's or Master’s degree in Computer Science, or a related technical field, with a minimum of 6+ years of experience in customer-facing technical roles.
• Minimum 3 years of experience working with Cisco Data Center Networking solutions, including direct configuration and deployment of Nexus 9000 series (NX-OS and ACI) and Nexus Dashboard.
• Demonstrated proficiency in understanding AI/ML workloads and their impact on data center network architecture (e.g., front-end vs. back-end network design, GPU cluster requirements).
• Demonstrated understanding of data center security principles, including implementing segmentation, zero trust models, and policy enforcement in enterprise environments.
• Minimum 5 years of experience in technical pre-sales, systems engineering, or technical marketing, with a proven track record of supporting customer engagements.
• Delivery of technical presentations and led cross-functional meetings, effectively communicating complex concepts to diverse technical and business audiences.

• Proficient with infrastructure automation tools, using Terraform and Ansible to automate network or data center workflows
• Experience creating and delivering technical assets for enablement, including white papers, hands-on labs, and demos.
• Ability to simplify complex technical concepts for varied audiences.
• Proven ability to build trust and collaborate effectively across global teams.
• Familiarity with overall data center design principles and architecture standard processes.